This website is for investment professionals only.
You are about to access the Suffolk Life website for investment professionals and financial advisers. This website should not be relied upon by private customers or any other persons.
If you are not an investment professional or financial adviser please click here to return to the customer website.
Please print out our handy Contact Card to find the right person you need or view the details below for specific team information. If you are contacting us regarding a complaint, please download our complaints leaflet.
If you are attending our offices and require directions, please click here for directions.
Social media
We are also active on Twitter and aim to respond as quickly as possible. You can find us here:
@Suffolk_Life - Official Twitter page
@GregKingston - Marketing and PR
Switchboard and company address
If you have arranged to visit our office, please download our directions.
Opening hours:
Monday - Thursday: 9am - 5.30pm
Friday: 9am - 5pm
Telephone | 0370 414 7000 |
Fax | 0370 414 8000 |
General enquiries | enquiries@suffolklife.co.uk |
Address | Suffolk Life 153 Princes Street Ipswich Suffolk IP1 1QJ |
SIPP Support Team | Team Manager: Hassan Chowdhury & Karen Dowrick
Anything from pre-sales queries and illustrations, assistance with completion of application forms or relevant literature, technical queries, 'how to' questions and general day-to-day enquiries:
Tel: | 01473 296 969 |
Email: | sippsupport@suffolklife.co.uk |
New Business Team | Team Manager: Damien Bowler
For submitted applications only:
Tel: | 01473 296 824 |
Email: | newapplications@suffolklife.co.uk |
Asset Transfer Team | Team Manager: Carolyn Evans
Dealing with in specie transfers in changes of investment manager and internal transfers.
Tel: | 01473 296 825 |
Email: | asset.transfer@suffolklife.co.uk |
Allowable Investments | Team Manager: Scott Allan
Assess if an investment (other than direct commercial property) would be allowable in our SIPPs:
Tel: | 01473 296 829 |
Email: | investments@suffolklife.co.uk |
For all other investment related queries, please refer to the Cash Management section below. For direct commercial property see the Commercial Property section below.
Cash Management Team | Team Manager: Elaine Chamberlain
Instructions can be sent to us by letter, email (with scanned attachment) or by fax. Where an account opening form is not required we can accept an instruction over the phone. For further details please contact the relevant team below.
To instruct us to open an investment manager account:
Tel: | 01473 296 827 |
Email: | imteam@suffolklife.co.uk |
or to place deals directly:
Tel: | 01473 296 827 |
Fax: | 0370 414 8000 |
For questions relating to alternative cash accounts:
Tel: | 01473 296 827 |
Email: | alternativecashaccounts@suffolklife.co.uk |
To request cash movements to an investment manager:
Tel: | 01473 296 827 |
Benefits Team | Team Manager: Carla Sayce
Actioning drawdown requests, processing death claims and pension sharing orders.
Tel: | 01473 296 855 |
Email: | benefitsteam@suffolklife.co.uk |
Transfer Out Team | Team Manager: Louise Hynam
Dealing with both cash and in specie transfers out.
Tel: | 01473 296 826 |
Email: | transferoutteamsuffolklife.co.uk |
IFA Invoices/remuneration
Send us your scanned invoice instruction or for any queries you may have:
Tel: | 01473 296 827 |
Email: | adviserinvoices@suffolklife.co.uk |
Commercial Property
Queries in relation to purchasing the whole or part of a commercial property to be held within a Suffolk Life SIPP
Queries in relation to selling or transferring ownership of the whole or part of a commercial property already held within a Suffolk Life SIPP:
Tel: | 01473 296 962 |
Email: | PNBinbox@suffolklife.co.uk |
For all other enquiries relating to a property already held within a Suffolk Life SIPP please refer to the following specific teams:
To contact the team dealing with the day to day administration of a property following purchase, including renewal of existing leases, rent reviews, service charges, utility bills and tenant invoice queries:
Tel: | 01473 296 961 |
Email: | managingproperty@suffolklife.co.uk |
To contact the team dealing with new leases and sublettings, and surrenders and assignments of existing tenancies:
Tel: | 01473 296 995 |
Email: | tenantchanges@suffolklife.co.uk |
For all queries relating to rent arrears, concessions, debt and drawdown valuations:
Tel: | 01473 296 939 |
Email: | propertycreditcontrol@suffolklife.co.uk |
Email: | propertyvaluations@suffolklife.co.uk |
To contact the team dealing with proposed or ongoing building works or redevelopment queries:
Tel: | 01473 296 995 |
Email: | developingproperty@suffolklife.co.uk |
To contact the team dealing with loan repayments, insurance, overdrafts, VAT and Registration of Title:
Tel: | 01473 296 802 |
Email: | propertyriskmanagement@suffolklife.co.uk |
Marketing
Tel: | 01473 296 795 |
Email: | marketing@suffolklife.co.uk |
Group Marketing Manager: | Claire Fazio |
Sales
Our Sales development team is in place to offer their expert knowledge to support your SIPP business, led by our Group Sales Director, Dave Stratton. You can access full details of our Curtis Banks Group Sales team here or see full details below.
Dave Stratton, Group Sales Director
Mob: | 07909 115614 |
Email: | dave.stratton@curtisbanks.co.uk |
Charles Dewey, Head of Key Accounts & Third Party Relationships
Mob: | 07545 642736 |
Email: | charles.dewey@curtisbanks.co.uk |
Jon Haslam, National Sales Manager
Mob: | 07909 115622 |
Email: | jon.haslam@curtisbanks.co.uk |
Stuart Eve, Business Development Manager
Mob: | 07469 859967 |
Email: | stuart.eve@curtisbanks.co.uk |
Daniel Smith, Business Development Manager
Mob: | 07837 211859 |
Email: | daniel.smith@curtisbanks.co.uk |
Lauren Bishop, Business Development Manager
Mob: | 07557 585830 |
Email: | lauren.bishop@curtisbanks.co.uk |
Gareth Stickland, Business Development Manager
Mob: | 07384 199051 |
Email: | gareth.stickland@curtisbanks.co.uk |
Vikesh Thakkar, Business Development Manager
Mob: | 07384 119184 |
Email: | vikesh.thakkar@curtisbanks.co.uk |
Kennedy Chadwick, Business Development Manager
Mob: | 07384 816899 |
Email: | kennedy.chadwick@curtisbanks.co.uk |
Emma Moran, Business Development Manager
Mob: | 07557 216704 |
Email: | emma.moran@curtisbanks.co.uk |
Nick Giles, Sales Executive
Tel: | 01473 296 950 |
Email: | nick.giles@curtisbanks.co.uk |
Josh Legg, Sales Executive
Tel: | 0117 906 9668 |
Email: | josh.legg@curtisbanks.co.uk |
'
Disclaimer
This information is intended for investment professionals and should not be relied upon by private customers or any other persons.