CONTACT US
Please print out our handy Contact Card to ensure your query or request ends up with the right person, or please select from the following options. If you are contacting us regarding a complaint, please download our complaints leaflet.
Switchboard and company address
If you have arranged to visit our office, please download our directions.
| Telephone | 0870 414 7000 |
| Fax | 0870 414 8000 |
| General enquiries | enquiries@suffolklife.co.uk |
| Address | Suffolk Life 153 Princes Street Ipswich Suffolk IP1 1QJ |
Adviser support team
Anything from pre-sales queries and illustrations, assistance with completion of application forms or relevant literature, technical queries, 'how to' questions and general day-to-day enquiries.
| Tel: | 01473 296969 |
| Email: | sippsupport@suffolklife.co.uk |
| Team Manager: | Rebecca Churchyard |
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For submitted applications only.
| Tel: | 01473 296824 |
| Email: | newapplications@suffolklife.co.uk |
| Team Manager: | Ryan Alexander |
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Asset transfer update
Internal or external asset transfers in progress.
| Tel: | 01473 296825 |
| Email: | asset.transfer@suffolklife.co.uk |
| Team Manager: | Scott Allan |
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To instruct us to open an investment manager account
We are happy to take enquiries by e-mail but instructions can only be actioned if received by fax, letter or phone;
| Tel: | 01473 296905 |
| Email: | imteam@suffolklife.co.uk |
| Team Manager: | Kirsty Hills |
or to place deals directly:
| Tel: | 01473 296904 |
| Fax: | 0870 414 8000 |
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Allowable investment assessment
Assess if an investment (other than commercial property) would be SIPP allowable and deal with any queries.
| Tel: | 01473 296829 |
| Email: | allowableinvestments@suffolklife.co.uk |
| Team Manager: | Scott Allan |
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Taking benefits
To speak with the team actioning your drawdown requests.
| Tel: | 01473 296826 |
| Email: | sippservicing@suffolklife.co.uk |
| Team Manager: | Richard Proctor |
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IFA invoices/remuneration
Send us your scanned invoice instruction or for any queries you may have.
| Tel: | 01473 296827 |
| Email: | adviserinvoices@suffolklife.co.uk |
| Team Manager: | Kirsty Hills |
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Property acquisition:
| Tel: | 01473 296962 |
| Email: | buyingproperty@suffolklife.co.uk |
| Team Manager: | Sam Froud |
Ongoing property management:
| Tel: | 01473 296961 |
| Email: | managingproperty@suffolklife.co.uk |
| Team Manager: | Rachel Barrow |
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Web support
For queries relating to our online portal.
| Email: | web.support@suffolklife.co.uk |
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Marketing and technical queries
| Tel: | 0870 414 7000 |
| Email: | enquiries@suffolklife.co.uk |
| Team Manager: | Greg Kingston |
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Our Sales Executive team is in place to offer their expert knowledge to support your SIPP business. Together Craig, Damien and Daniel bring pensions, technical and specialist SIPP experience, to provide you with a smooth business experience and to answer any queries you may have. The team is led by our sales manager, Sean Osborne.
Craig Clarke, Sales Executive
| Tel: | 01473 296718 |
| Email: | craig.clarke@suffolklife.co.uk |
Damien Bowler, Sales Executive
| Tel: | 01473 296984 |
| Email: | damien.bowler@suffolklife.co.uk |
Daniel Smith, Sales Executive
| Tel: | 01473 296734 |
| Email: | daniel.smith@suffolklife.co.uk |
Sean Osborne, Sales Manager
| Tel: | 01473 296831 |
| Email: | sean.osborne@suffolklife.co.uk |
Ray Hart, Head of Sales
| Email: | ray.hart@suffolklife.co.uk |
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DISCLAIMER
The information on this page is for advisers only and should not be relied upon by individuals.