Please print out our handy Contact Card to find the right person you need or view the details below for specific team information. If you are contacting us regarding a complaint, please download our complaints leaflet.

If you are attending our offices and require directions, please click here for directions. 

Social media

We are also active on Twitter and aim to respond as quickly as possible. You can find us here:

@Suffolk_Life - Official Twitter page
@GregKingston - Marketing and PR  

Switchboard and company address

If you have arranged to visit our office, please download our directions.

Opening hours:

Monday - Thursday: 9am - 5.30pm
Friday: 9am - 5pm

Anything from pre-sales queries and illustrations, assistance with completion of application forms or relevant literature, technical queries, 'how to' questions and general day-to-day enquiries:

New Business | Team Manager: Martin Humphreys

For submitted applications only:

Internal or external asset transfers in progress:

Allowable Investment | Team Manager: Scott Allan

Assess if an investment (other than direct commercial property) would be allowable in our SIPPs:

For all other investment related queries, please refer to the Cash Management section below. For direct commercial property see the Commercial Property section below.

Cash Management | Team Manager: Elaine Chamberlain

Instructions can be sent to us by letter, email (with scanned attachment) or by fax. Where an account opening form is not required we can accept an instruction over the phone. For further details please contact the relevant team below. 

To instruct us to open an investment manager account:

or to place deals directly:

For questions relating to alternative cash accounts:

To request cash movements to an investment manager:

To speak with the team processing your drawdown requests:

Send us your scanned invoice instruction or for any queries you may have:

Commercial Property

Queries in relation to purchasing the whole or part of a commercial property to be held within a Suffolk Life SIPP

Queries in relation to selling or transferring ownership of the whole or part of a commercial property already held within a Suffolk Life SIPP:

For all other enquiries relating to a property already held within a Suffolk Life SIPP please refer to the following specific teams:

To contact the team dealing with the day to day administration of a property following purchase, including renewal of existing leases, rent reviews, service charges, utility bills and tenant invoice queries:

To contact the team dealing with new leases and sublettings, and surrenders and assignments of existing tenancies:

For all queries relating to rent arrears, concessions, debt and drawdown valuations:

To contact the team dealing with proposed or ongoing building works or redevelopment queries:

To contact the team dealing with loan repayments, insurance, overdrafts, VAT and Registration of Title:

Marketing

Sales

Our Sales development team is in place to offer their expert knowledge to support your SIPP business, led by our Head of Sales, Sean Osborne.  

If you're not sure who to contact, check out our handy coverage map.

Ed Gage, Business Development Manager

Daniel Smith, Business Development Manager