CONTACT US

Please print out our handy Contact Card to ensure your query or request ends up with the right person, or please select from the following options. If you are contacting us regarding a complaint, please download our complaints leaflet.

Switchboard Adviser support team 
New business Asset transfer update
Investments Allowable investment assessment
Taking benefits IFA invoices/remuneration
Property Web support  
Marketing and technical queries Sales  

 


Switchboard and company address

If you have arranged to visit our office, please download our directions.

Telephone 0870 414 7000
Fax 0870 414 8000
General enquiries enquiries@suffolklife.co.uk
Address Suffolk Life
153 Princes Street
Ipswich
Suffolk
IP1 1QJ

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Adviser support team

Anything from pre-sales queries and illustrations, assistance with completion of application forms or relevant literature, technical queries, 'how to' questions and general day-to-day enquiries.

Tel: 01473 296969
Email: sippsupport@suffolklife.co.uk
Team Manager: Rebecca Churchyard

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New business

For submitted applications only.

Tel: 01473 296824
Email: newapplications@suffolklife.co.uk
Team Manager: Ryan Alexander

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Asset transfer update

Internal or external asset transfers in progress.

Tel: 01473 296825
Email: asset.transfer@suffolklife.co.uk
Team Manager: Scott Allan

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Investments

To instruct us to open an investment manager account

We are happy to take enquiries by e-mail but instructions can only be actioned if received by fax, letter or phone;

Tel: 01473 296905
Email: imteam@suffolklife.co.uk
Team Manager: Kirsty Hills

or to place deals directly:

Tel: 01473 296904
Fax: 0870 414 8000

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Allowable investment assessment

Assess if an investment (other than commercial property) would be SIPP allowable and deal with any queries.

Tel: 01473 296829
Email: allowableinvestments@suffolklife.co.uk
Team Manager: Scott Allan

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Taking benefits

To speak with the team actioning your drawdown requests.

Tel: 01473 296826
Email: sippservicing@suffolklife.co.uk
Team Manager: Richard Proctor

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IFA invoices/remuneration

Send us your scanned invoice instruction or for any queries you may have.

Tel: 01473 296827
Email: adviserinvoices@suffolklife.co.uk
Team Manager: Kirsty Hills

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Property

Property acquisition:

Tel: 01473 296962
Email: buyingproperty@suffolklife.co.uk
Team Manager: Sam Froud

Ongoing property management:

Tel:   01473 296961
Email:   managingproperty@suffolklife.co.uk
Team Manager:   Rachel Barrow

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Web support

For queries relating to our online portal.

Email: web.support@suffolklife.co.uk

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Marketing and technical queries 

Tel: 0870 414 7000
Email: enquiries@suffolklife.co.uk
Team Manager: Greg Kingston

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Sales

Our Sales Executive team is in place to offer their expert knowledge to support your SIPP business. Together Craig, Damien and Daniel bring pensions, technical and specialist SIPP experience, to provide you with a smooth business experience and to answer any queries you may have. The team is led by our sales manager, Sean Osborne. 

Craig Clarke, Sales Executive

Tel:       01473 296718
Email: craig.clarke@suffolklife.co.uk

Damien Bowler, Sales Executive

Tel: 01473 296984
Email:    damien.bowler@suffolklife.co.uk

Daniel Smith, Sales Executive

Tel:       01473 296734
Email: daniel.smith@suffolklife.co.uk

Sean Osborne, Sales Manager

Tel: 01473 296831
Email:   sean.osborne@suffolklife.co.uk

Ray Hart, Head of Sales

Email: ray.hart@suffolklife.co.uk

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DISCLAIMER

The information on this page is for advisers only and should not be relied upon by individuals.