Website Disclaimer

This website is for investment professionals only.

You are about to access the Suffolk Life website for investment professionals and financial advisers. This website should not be relied upon by private customers or any other persons.

If you are not an investment professional or financial adviser please click here to return to the customer website.

Remember I'm an investment professional or financial adviser

Please print out our handy Contact Card to find the right person you need or view the details below for specific team information. If you are contacting us regarding a complaint, please download our complaints leaflet.

If you are attending our offices and require directions, please click here for directions.

Social media

We are also active on Twitter and aim to respond as quickly as possible. You can find us here:

@Suffolk_Life - Official Twitter page
@GregKingston - Marketing and PR  


Switchboard and company address

If you have arranged to visit our office, please download our directions.

Opening hours:

Monday - Thursday: 9am - 5.30pm
Friday: 9am - 5pm

Telephone 0370 414 7000
Fax 0370 414 8000
General enquiries enquiries@suffolklife.co.uk
Address Suffolk Life
153 Princes Street
Ipswich
Suffolk
IP1 1QJ

 

 

SIPP Support Team | Team Manager: Carla Sayce

Anything from pre-sales queries and illustrations, assistance with completion of application forms or relevant literature, technical queries, 'how to' questions and general day-to-day enquiries:

Tel: 01473 296 969
Email:                sippsupport@suffolklife.co.uk
             

 

New Business | Team Manager: Elaine Chamberlain

For submitted applications only:

Tel: 01473 296 824
Email: newapplications@suffolklife.co.uk
                        


Asset Transfer | Team Manager: Scott Allan

Internal or external asset transfers in progress:

Tel: 01473 296 825
Email:               asset.transfer@suffolklife.co.uk

Assess if an investment (other than direct commercial property) would be allowable in our SIPPs:

Tel:01473 296 829
Email:          investments@suffolklife.co.uk

For all other investment related queries, please refer to the Cash Management section below. For direct commercial property see the Commercial Property section below.


 

Cash Management | Team Manager: Gary Gladwell

Instructions can be sent to us by letter, email (with scanned attachment) or by fax. Where an account opening form is not required we can accept an instruction over the phone. For further details please contact the relevant team below. 

To instruct us to open an investment manager account:

Tel: 01473 296 905
Email:             imteam@suffolklife.co.uk

or to place deals directly:

Tel: 01473 296 904
Fax: 0370 414 8000

For questions relating to alternative cash accounts:

Tel: 01473 296 910
Email:            alternativecashaccounts@suffolklife.co.uk

To request cash movements to an investment manager:

Tel:  01473 296 827

 

Retirement | Team Manager: Chris Magennis

To speak with the team processing your drawdown requests:

Tel: 01473 296 855
Email:         retire@suffolklife.co.uk

 

Claims| Team Manager: Louise Hynam

To speak with the team dealing with death claims, pension sharing orders or cash transfers out:

Tel:01473 296 826
Email:         claims@suffolklife.co.uk
 


IFA Invoices/remuneration

Send us your scanned invoice instruction or for any queries you may have:

Tel:    01473 296 964
Email:               adviserinvoices@suffolklife.co.uk

 


Commercial Property

Queries in relation to purchasing the whole or part of a commercial property to be held within a Suffolk Life SIPP

Queries in relation to selling or transferring ownership of the whole or part of a commercial property already held within a Suffolk Life SIPP:

Tel: 01473 296 962
Email: buyingproperty@suffolklife.co.uk     

For all other enquiries relating to a property already held within a Suffolk Life SIPP please refer to the following specific teams:

To contact the team dealing with the day to day administration of a property following purchase, including renewal of existing leases, rent reviews, service charges, utility bills and tenant invoice queries:

Tel: 01473 296 961
Email: managingproperty@suffolklife.co.uk    

To contact the team dealing with new leases and sublettings, and surrenders and assignments of existing tenancies:

Tel: 01473 296 995
Email: tenantchanges@suffolklife.co.uk           

For all queries relating to rent arrears, concessions, debt and drawdown valuations:

Tel: 01473 296 939
Email:propertycreditcontrol@suffolklife.co.uk
Email: propertyvaluations@suffolklife.co.uk

To contact the team dealing with proposed or ongoing building works or redevelopment queries:

Tel: 01473 296 995
Email: developingproperty@suffolklife.co.uk      

To contact the team dealing with loan repayments, insurance, overdrafts, VAT and Registration of Title:

Tel: 01473 296 802
Email: propertyriskmanagement@suffolklife.co.uk


 

Marketing

Tel: 01473 296 807
Email: marketing@suffolklife.co.uk
Team Manager: Greg Kingston

 

 

Sales

Our Sales development team is in place to offer their expert knowledge to support your SIPP business, led by our Head of Sales, Sean Osborne.  

If you're not sure who to contact, check out our handy coverage map.

Ed Gage, Business Development Manager

Tel:       01473 296 911
Email: edward.gage@suffolklife.co.uk

Daniel Smith, Business Development Manager

Tel:       01473 296 734
Email: daniel.smith@suffolklife.co.uk

Lauren Bishop, Business Development Manager

Tel:       01473 296 820
Email: lauren.bishop@suffolklife.co.uk

Nick Giles, Business Development Manager

Tel:       01473 296 997
Email: nick.giles@suffolklife.co.uk       

Sean Osborne, Head of Sales

Tel: 01473 296 831
Email:   sean.osborne@suffolklife.co.uk

 

 '

 
 

 

Disclaimer

This information is intended for investment professionals and should not be relied upon by private customers or any other persons.