This website is for investment professionals only.
You are about to access the Suffolk Life website for investment professionals and financial advisers. This website should not be relied upon by private customers or any other persons.
If you are not an investment professional or financial adviser please click here to return to the customer website.
Please print out our handy Contact Card to find the right person you need or view the details below for specific team information. If you are contacting us regarding a complaint, please download our complaints leaflet.
If you are attending our offices and require directions, please click here for directions.
We are also active on Twitter and aim to respond as quickly as possible. You can find us here:
Switchboard and company address
If you have arranged to visit our office, please download our directions.
Monday - Thursday: 9am - 5.30pm
Friday: 9am - 5pm
|Telephone||0370 414 7000|
|Fax||0370 414 8000|
153 Princes Street
SIPP Support Team | Team Manager: Carla Sayce
Anything from pre-sales queries and illustrations, assistance with completion of application forms or relevant literature, technical queries, 'how to' questions and general day-to-day enquiries:
|Tel:||01473 296 969|
New Business | Team Manager: Elaine Chamberlain
For submitted applications only:
|Tel:||01473 296 824|
Asset Transfer | Team Manager: Scott Allan
Internal or external asset transfers in progress:
|Tel:||01473 296 825|
Assess if an investment (other than direct commercial property) would be allowable in our SIPPs:
|Tel:||01473 296 829|
For all other investment related queries, please refer to the Cash Management section below. For direct commercial property see the Commercial Property section below.
Cash Management | Team Manager: Gary Gladwell
Instructions can be sent to us by letter, email (with scanned attachment) or by fax. Where an account opening form is not required we can accept an instruction over the phone. For further details please contact the relevant team below.
To instruct us to open an investment manager account:
|Tel:||01473 296 905|
or to place deals directly:
|Tel:||01473 296 904|
|Fax:||0370 414 8000|
For questions relating to alternative cash accounts:
|Tel:||01473 296 910|
To request cash movements to an investment manager:
|Tel:||01473 296 827|
Retirement | Team Manager: Chris Magennis
To speak with the team processing your drawdown requests:
|Tel:||01473 296 855|
Claims| Team Manager: Louise Hynam
To speak with the team dealing with death claims, pension sharing orders or cash transfers out:
|Tel:||01473 296 826|
Send us your scanned invoice instruction or for any queries you may have:
|Tel:||01473 296 964|
Queries in relation to purchasing the whole or part of a commercial property to be held within a Suffolk Life SIPP
Queries in relation to selling or transferring ownership of the whole or part of a commercial property already held within a Suffolk Life SIPP:
|Tel:||01473 296 962|
For all other enquiries relating to a property already held within a Suffolk Life SIPP please refer to the following specific teams:
To contact the team dealing with the day to day administration of a property following purchase, including renewal of existing leases, rent reviews, service charges, utility bills and tenant invoice queries:
|Tel:||01473 296 961|
To contact the team dealing with new leases and sublettings, and surrenders and assignments of existing tenancies:
|Tel:||01473 296 995|
For all queries relating to rent arrears, concessions, debt and drawdown valuations:
|Tel:||01473 296 939|
To contact the team dealing with proposed or ongoing building works or redevelopment queries:
|Tel:||01473 296 995|
To contact the team dealing with loan repayments, insurance, overdrafts, VAT and Registration of Title:
|Tel:||01473 296 802|
|Tel:||01473 296 807|
|Team Manager:||Greg Kingston|
Our Sales development team is in place to offer their expert knowledge to support your SIPP business, led by our Head of Sales, Sean Osborne.
If you're not sure who to contact, check out our handy coverage map.
Ed Gage, Business Development Manager
|Tel:||01473 296 911|
Daniel Smith, Business Development Manager
|Tel:||01473 296 734|
Lauren Bishop, Business Development Manager
|Tel:||01473 296 820|
Nick Giles, Business Development Manager
|Tel:||01473 296 997|
Sean Osborne, Head of Sales
|Tel:||01473 296 831|